Before a patient ever receives services, there are numerous efforts in place to help drive patients to choose a specific agency for services.  HealthMEDX Vision offers a full customer relationship management (CRM) solution that helps determine what efforts are providing the greatest return.  Sales and marketing activities are scheduled and tracked within the system to ensure key steps in the prospecting phase are not missed.

When leads come in for sales staff, they are assigned with follow-up tasks to be completed.  As new leads come into the agency, referral sources are tracked to identify efforts that are producing the greatest number of referrals.

Communication between therapy providers and agencies is crucial to providing appropriate care for patients.  The HealthMEDX Vision solution combines therapy information with all other patient documentation in a single patient chart to streamline this communication.  With real-time access to the patient record, therapy oriented care plans are made available with assessments specific to physical, occupational, and speech therapy.  The HealthMEDX Vision solution automatically steps users through these assessments to ensure proper documentation has taken place.  The appropriate portions of the assessment are also automatically passed along to complete the OASIS.

Management of therapy caps and schedules are also easily performed within the HealthMEDX Vision solution.  Scheduling functionality allows users to manage individual patient or employee schedules with a simple click.  Graphical views of staff availability and unscheduled services are presented on one screen to easily assign care responsibility and monitor its completion.  Real-time updates from staff completion of care automatically update system data to ensure services have been started and completed appropriately.  

With the HealthMEDX Vision Advanced Monitoring & Alerts application, agencies receive a bundle of alerts and monitors that follow industry best practices.  The application is comprised of alerts for:

The Advanced Monitoring & Alerts application also provides users the ability to create custom alerts for any data element within the system.

Laboratory systems, physician office applications, and even radiology systems have critical information that helps to provide proper care to patients.  Within the HealthMEDX Vision solution, HL7 messaging is utilized to connect these disparate systems to streamline communications and complete the patient record.

The HealthMEDX Vision solution can send and receive standard HL7 messages to update HealthMEDX information or to update other systems databases in real-time.  HealthMEDX follows the standards for electronic interchange of clinical, financial, and administrative information among health care oriented systems to help move organizations towards the common goal of an interoperable Electronic Health Record.

Communication of care to physicians, patient family, surveyors, and other interested parties can consume a large amount of staff time.  The HealthMEDX Vision Portal application provides the ability to define views and access to information such as Diagnoses, Allergies & Meds, external Physician Orders, and Electronic Signature to proactively communicate with necessary parties outside of the agency’s staff.  Links can also be provided to access organizational documentation such as internal policies and procedures. The Portal application provides HIPAA compliant access to patient data in disparate databases in virtually any type of electronic medium.

HealthMEDX Vision provides an advanced context-relevant and integrated medication database from First DataBank.  The First DataBank application provides widely used drug database products, powerful software for drug database integration and trusted drug reference products.  The First DataBank application combines medication descriptions and pricing information with an extensive array of clinical decision-support modules. It encompasses medications approved by the FDA, plus information on commonly-used over-the-counter and alternative therapy agents, such as herbals, nutraceuticals and dietary supplements.  Outside of the interaction database, First DataBank also provides reference materials for staff and patient education.

Agency specific policy and procedures are utilized to ensure the HealthMEDX Vision solution is designed to fit operations.  For those agencies looking to bring on standard industry assessments, forms, and general workflow, HealthMEDX Vision provides a content library with over 40 assessments and forms.

Developed with oversight and input from leaders in the home care industry, the preconfigured content provided in the application addresses the entire care continuum from admission through assessment, billing, and collections.  The assessments and forms provided also include standard workflow rules to step users through the system to ensure all necessary information is captured and documented.

Telephony brings the home care agency and its field representatives together. As the name implies, Telephony uses the telephone as a documentation device. The HealthMEDX Vision digital telephone POC system captures a home health visit's critical information and documents it into the patient's electronic chart.  Using touch-tone dialing buttons, clinicians enter basic visit information. The system includes a unique, interactive voice response system with data reported in real time; resulting in instantaneous updates in the field and at the office. Employing state-of-the-art technology, HealthMEDX will work with agencies to tailor the multi-lingual voice prompts to meet their needs. A telephone is the only field equipment needed!

Use of Telephony integrated with HealthMEDX Vision expedites scheduling compliance, billing and reimbursement procedures as well as the production of reports and payroll. Further, the Telephony application promotes HIPAA compliance by eliminating paper documentation and written notes.

HealthMEDX Vision supports Telehealth point of care documentation. This technology improves care by collecting vital patient information and actively involving the patient in his or her own care. This participation adds an active sense of involvement which typically translates into higher patient satisfaction. Additionally, it can eliminate gaps in patient monitoring since daily visits by health care providers are uncommon. By monitoring the patient's condition every day, the clinician can trend data and better identify change—allowing them to tailor care to meet the patient's day-to-day needs.

The telehealth application transfers basic information to the healthcare provider—allowing them to diagnose, consult with, monitor, treat and educate patients remotely. It allows a provider to oversee a large group of patients effectively and efficiently while saving the agency time and money without sacrificing quality of care.